Hours back in your week
Replace the work that doesn't need you — SOPs, FAQs, content, quoting, hiring docs — with documented systems Claude helps you build once and run forever.
The Operator's Playbook for local service businesses. 40 short lessons that produce a complete AI-powered Business Operating System — every SOP, marketing asset, hiring tool, and customer system your business needs, personalized to you.
Lifetime access · 30-day money-back guarantee
Replace the work that doesn't need you — SOPs, FAQs, content, quoting, hiring docs — with documented systems Claude helps you build once and run forever.
No theory-only modules. Every lesson ends with a Generate button that produces a personalized asset in your library — SOPs, scripts, calendars, templates, audits. 38 assets total.
A 10-minute business profile personalizes every lesson and every asset. Your industry, your services, your voice, your goals — baked in throughout.
What you will master
Every module produces a real, immediately-usable system for your business. By the end of the course, you have a complete AI-powered operating toolkit.
Document the work that lives in your head. Service Call SOP, operations manual, onboarding/offboarding docs, operating rhythms, and an audit that shows your top quick wins.
A documented FAQ, 12 response templates, 5 complaint scripts, a 3-tier escalation flow, and a review-generation system. Your team handles 80% without escalating.
Ideal customer profile, 12-week content calendar, local SEO landing pages, three email sequences, a lead magnet system, and a scored marketing audit with a 30-day plan.
A written service menu, quote templates, an inbound sales script with 8 objection responses, an upsell matrix, and a win/loss tracker.
Three job descriptions, an interview kit, a 30/60/90 onboarding plan, 1:1 + review templates, and a hiring funnel audit.
A time audit, delegation matrix, 6-month replace-me plan, your top 10 automations ranked by ROI, and a 50+ prompt library tuned to your business.
Course 3 · Build Your AI Workforce with Claude
Meet Sarah — a home-services owner. Here is the six-stage arc every student of the flagship course walks, and the concrete thing gained at each stage.
Business knowledge, finally documented.
Modules 0–2 · 13 lessons
Inbox and calendar, on autopilot.
Modules 3–4 · 8 lessons
Monthly campaigns, drafted overnight.
Module 5 · 5 lessons
Six specialists, one operator.
Modules 6–7 · 9 lessons
Guardrails on high-stakes work.
Module 8 · 3 lessons
12 hours reclaimed each week.
Modules 9–10 · 5 lessons
Week 0 · Before
Marketing on the weekend. Emails at 10pm. Nothing documented. No leverage.
Day 90 · After
Six agents produce. She reviews and directs. 12 hours back. Revenue up. Family dinner at 6.
How it works
10-minute business profile. Industry, services, who you sell to, where you're stuck, your 90-day goals, and your operator voice. Every lesson and asset is then tailored to it.
40 lessons, 3–5 minutes each. Every lesson ends with one action: click Generate and get a personalized deliverable in your Asset Library. SOPs, scripts, calendars, audits.
The capstone auto-compiles every asset you generated into one 50–80 page Business OS PDF, plus a 30-day implementation plan tuned to your biggest leverage points.
Curriculum
Self-paced video lessons (10–20 minutes each) with practical exercises and downloadable assets at every step.
Your business profile, the operator's frame for working with Claude, and the 90-day outcome plan everything else points at.
Service Call SOP, Operations Manual TOC, onboarding/offboarding docs, operating rhythms, and an audit + quick-win plan.
Customer FAQ, 12 response templates, 5 complaint scripts, 3-tier escalation workflow, and a review-generation system.
Ideal Customer Profile, 12-week content calendar, local SEO pages, three email sequences, lead magnet system, and a 30-day marketing plan.
Service menu, quote templates, inbound sales script + 8 objection responses, upsell matrix, and a win/loss tracker.
Three job descriptions, interview kit, 30/60/90 onboarding, 1:1 and review templates, and a hiring funnel audit.
KPI dashboard, pricing review framework, 13-week cash forecast, and a monthly P&L review checklist.
Time audit, delegation matrix, 6-month replace-me plan, top 10 automations for your business, and a 50+ prompt library.
Compile every asset you've generated into a 50–80 page Business Operating System PDF, plus a personalized 30-day implementation plan.
Early students
Pricing
The flagship program. Design, build, deploy, and manage an AI workforce inside your business. Not prompts. Not features. Real agents, real workflows, real governance — customized to your company.
$597one-time
Common questions
Walk in an operator. Walk out with a Business Operating System. Lifetime access. One-time payment. 30-day money-back guarantee.
Not ready yet? Get a heads-up when we ship new lessons.